Primary Function/General Purpose of Position
The Clinical Program Manager Oncology will provide management, oversight, and direction for workflow and process development to support growth and meet everchanging needs of the oncology service line. Collaborates with members of hospital and Bon Secours Medical Group (BSMG) leadership to ensure processes optimize operational efficiencies to meet market key performance indicator goals and provide high quality patient care that meets Bon Secours Mercy Health (BSMH) and accreditation standards. They will successfully manage direct reports such as, clinical supervisors and clinical leads that oversee other areas (e.g., medical oncology, surgical oncology, radiation oncology, oncology support services (navigation, social work, dietitian, behavioral health).
Essential Job Functions
Guides continuous improvement by evaluating workflows and researching new opportunities for process improvement, efficiencies, and growth.
Promotes a multidisciplinary approach to oncology care by partnering with BSMG and BSMH leaders overseeing various departments (i.e. surgery, radiology, pathology, specialty practices) and providers to ensure alignment with market and system initiatives.
Develops and fosters effective collaboration between staff, departments, leadership & physicians to ensure an integrated approach to enhancing and developing services for oncology program.
Partners with BSMH quality departments (oncology, acute care, infectious disease, etc.) to foster and promote high quality care across the continuum of oncology services (prevention, education, diagnosis, treatment, survivorship) and to meet various accreditation standards.
Continuously develops oncology support services to meet the complex needs of oncology patient population (dietitian, social work, behavioral health, navigation).
Develops and maintains partnership with population health to coordinate care transitions and ensure patients are connected to the appropriate service line based on their current clinical needs.
Proactively develops business by building positive relationships with referring and potential referring physicians.
Collaborates with BSMG & BSMH in developing policies for oncology service line.
Along with other service line leaders, develops processes to meet key initiatives and strategies for oncology program including but not limited to: Nurse Navigation, Oncology Survivorship, Oncology Rehabilitation, Surgical Oncology, Palliative Care, Oncology Support Services, High Risk Genetics. Oversees and supports clinical leadership in the implementation of said processes.
Presents clinical outcomes and progress as necessary. Key results may include: patient outcomes, productivity, patient satisfaction, complications, etc.
Fulfills position responsibilities and expectations by coaching, developing and empowering direct reports. Manages and supports clinical leadership in a manner that promotes collaborative and compassionate patient care and cross-departmental relationships.
Assumes additional administrative duties and competencies at the direction of the Director of Operations and may assume additional duties in the absence of the Practice Administrator/Manager and/or Director.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
BLS Basic Life Support – American Heart Association (required)
OCN Oncology Certified Nurse (preferred)
Education
Bachelor, Science Nursing (required)
Master, Nursing (preferred)
Work Experience
3 years' experience in acute care medical practice (required)
3 years' experience in Oncology (required)
3 years' Advanced Practice Clinician experience (preferred)
Training
EPIC Electronic Health Record (preferred)
Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com