Concentra is recognized as the nation’s leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Remote Onboarding Specialist Coordinates the onboarding process for our nationwide Healthcare company by facilitating the electronic onboarding process. This includes partnership with multiple vendors to schedule drug tests, background checks, verify candidate credentials, and completion of the I-9 and monitoring the processes. Uploads documents for personnel file electronically and ensures they are compliant for survey readiness. This position also provides information and answers questions from candidates, teammates, and management to facilitate the onboarding processes and completion of required employment documents.
Responsibilities Ensures the onboarding process meets all requirements and adheres to all employment laws.Provides prompt customer services to internal contacts, as well as candidates, to ensure an outstanding onboarding experience. This includes, but is not limited to, answering telephone calls and emails from candidates, teammates, and managers regarding new hire processes, paperwork requirements, and background checks; answering questions related to onboarding policies and establishes and maintains positive working relationships with management and internal andexternal customers.Identifies potential onboarding issues or concerns; researches, provides clarification, and facilitates problem resolution.Notifies management and/or departments regarding onboarding process issues; collaborates and advises as appropriate and escalates non-compliance issues and concerns.Serves as liaison between company and third-party vendors regarding background clearance processes, drug testing, and E-Verify; coordinates requests, answers questions, monitors and receives resultsConsistently looks for process improvements and greater efficiencies.Consistently exhibits behavior and communication skills that demonstrate the Concentra Orange Book values and our commitment to superior customer service, including quality, care and concern with each internal and external customerOrder photo badges for Tennessee and PennsylvaniaAll other duties as assigned. Qualifications Associate’s degree from an accredited college or university or equivalent education and experienceIn lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.Bachelor's degree is preferred.Customarily has at least two (2) years of Human Resources experience in recruitment, onboarding, employee relations, benefits, and/or employment compliance preferred
Job-Related Sills/Competencies
Demonstrated knowledge of employment laws and regulations at state and federal level requiredDemonstrated experience in new employee orientation and I-9 process preferredIntermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required; intermediate computer skills and experience with applicant tracking systems preferred Additional DataEmployee Benefits
401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time OffColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer, including disability/veterans
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