Onboarding Specialist, SE Marketplace
Amazon.com
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e-commerce, with customer-facing websites selling physical goods in five European countries, plus Japan, China, India, Canada, Mexico and Brazil. Amazon also manages a substantial cross-border business, serving customers in more than 100 countries every month with exports from our current websites.
Overview Amazon is seeking a talented and driven Onboarding Specialist to join our Seller Success Team. You'll play a crucial role in our mission to be Earth's most customer-centric company by guiding strategic sellers through their registration and verification journey and setting them up for success on our Amazon Stores.
Key job responsibilities
Key Responsibilities
• Build and maintain strong partnerships with sellers, guiding them through Amazon's registration and verification processes
• Set them up for success by ensuring optimal account setup and removing blockers to have them list head selection
• Deliver comprehensive training to sellers, empowering them to effectively manage product listings after their first sales
• Collaborate with internal teams to resolve complex verification and compliance challenges efficiently
• Drive continuous improvement of the onboarding experience by identifying efficiency opportunities, implementing process enhancements, and sharing best practices to optimize seller time-to-launch metrics
• Maintain clear communication channels with Account Managers and internal stakeholders, providing regular updates on onboarding status and progress
Overview Amazon is seeking a talented and driven Onboarding Specialist to join our Seller Success Team. You'll play a crucial role in our mission to be Earth's most customer-centric company by guiding strategic sellers through their registration and verification journey and setting them up for success on our Amazon Stores.
Key job responsibilities
Key Responsibilities
• Build and maintain strong partnerships with sellers, guiding them through Amazon's registration and verification processes
• Set them up for success by ensuring optimal account setup and removing blockers to have them list head selection
• Deliver comprehensive training to sellers, empowering them to effectively manage product listings after their first sales
• Collaborate with internal teams to resolve complex verification and compliance challenges efficiently
• Drive continuous improvement of the onboarding experience by identifying efficiency opportunities, implementing process enhancements, and sharing best practices to optimize seller time-to-launch metrics
• Maintain clear communication channels with Account Managers and internal stakeholders, providing regular updates on onboarding status and progress
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