Onboarding Program Manager
Avnet
**Who We Are:**
At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.
Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!
**Job Summary:**
Identifies opportunities for global business expansion in support of the customer offshore design and manufacturing. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Planning and managing the migration of sales to meet product delivery, customer service, and revenue goals.
**Principal Responsibilities:**
+ Provides value-added solutions for the company and its customers.
+ Responsible for planning and managing programs/projects to meet product delivery, customer service and revenue goals.
+ Assist with coordinating sales and support team efforts in assigned accounts/territories/regions.
+ Reviews customer requirements, identifies tasks, assigns and coordinates resources and creates/tracks project schedules.
+ Ability to rapidly make prudent business decisions based on data analytics and craft sales and supply chain strategies.
+ Collaborates with global sales teams, support teams, internal and external stakeholders globally.
+ Delivers a consistent, efficient and value-driven onboarding experience for customers.
+ Updates and maintains critical business information & project tracking.
+ Lead cross-functional efforts to design and execute tailored onboarding plans.
+ Align onboarding processes with customer expectations, internal KPIsand continuous improvement goals.
+ Other duties as assigned.
**Job Level Specifications:**
+ Mastery knowledge of industry best practices and disciplines. Considered a subject matter expert within the organization and contributes to the development of new concepts, techniques and standards.
+ Develops solutions to highly complex and uniquely challenging situations. Expected to make improvements to policies and procedures.
+ Works independently toward long-range goals and objectives. Assignments are often self-initiated using independent judgment and discretion. May act as informal team lead and/or coach less experienced team members.
+ Serves as consultant to management and/or internal/external spokesperson for the organization on major initiatives related to policies, plans and long-range objectives.
+ Actions may impact the organization and its reputation. Effects of erroneous decisions may be long-lasting, influence the future course of the organization and/or require the expenditure of extensive additional resources.
**Work Experience:**
+ Typically 8+ years with bachelor's or equivalent.
**Education and Certification(s):**
+ Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.
**Distinguishing Characteristics:**
**What We Offer:**
Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.
+ Generous Paid Time Off
+ 401K and Pension Plan
+ Paid Holidays
+ Family Support (Paid Leave, Surrogacy, Adoption)
+ Medical, Dental, Vision, and Life Insurance
+ Long-term and Short-term Disability Insurance
+ Health Savings Account / Flexible Spending Account
+ Education Assistance
+ Employee Development Resources
+ Employee Wellness, Leadership Development and Mentorship Programs
Benefits listed above may vary depending on the nature of your employment with Avnet.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.
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