Description

On Call Field Representative - Energy Efficiency 
Location: Santa Barbara County, CA

Ready to make a difference?
ICF is seeking a Field Representative to support a retail and distributor engagement program in Santa Barbara County, CA. The Field Representative will provide sales, account management, and field support for a retail engagement and appliance rebate marketing program.
 
The Field Representative position will be responsible for maintaining the program marketing presence at retail and distributor facilities, helping retailers, distributors and customers understand utility rebate programs and incentives available to apply to new energy efficient and ENERGY STAR home appliances. This will include working with end-users, retail staff, and distributor staff to explain the benefits of working with utility programs to provide rebates to their customers.  
 
Sales and/or retail experience with one or more of the following technologies is preferred: Home appliances, energy efficient products, residential HVAC, water heating and pool heating. 

About On-Call Employment with ICF:
Given the seasonal or project-specific nature of our environmental work, ICF often hires environmental professionals as “On-Call” employees. On-Call employees are scheduled for work hours as they become available (we usually schedule work hours a few weeks ahead of time), and each on-call employee is free to accept or refuse the hours assigned to them in a given week. On-Call employees may work concurrent projects outside of their ICF assignment (as long as their outside work does not create a conflict of interest with the work they do for ICF).

The position is PART TIME, serving Santa Barbara County and surrounding areas. This will require daily travel to meet with retailers and distributors. 

Responsibilities: 

Schedule and conduct calls and face-to-face meetings with retailers, distributors, and customers daily.  Educate stakeholders on the benefits of energy efficient and ENERGY STAR technologies. Log outreach and meeting activities in program CRM tool and/or smartphone app.  Maintain strong ongoing communications with program participants to assess their needs and to receive feedback on their experience with the program. Order, maintain and distribute program marketing materials to retail and distributor sites. Conduct retail and distributor staff interviews, customer surveys, and other program needs as appropriate to ensure Quality Assurance. Must have a reliable vehicle for local travel in Santa Barbara County and surrounding areas

     
Minimum Qualifications: 

1+ year(s) of experience with home appliance sales, retail sales, distributor sales, customer service and/or related experienceMust have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check  

Professional Skills: 

Demonstrated capabilities in building and maintaining relationships with key market players in the commercial retail and residential sector. Computer experience, with strong proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel) Well-developed phone presence and high comfort level in initiating conversations Excellent written communications skills Self-motivated with the ability to work independently Strong organizational skills Detail-oriented Ability to prioritize and multi-task Excellent interpersonal skills with strong outreach and communications abilities
 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,148.00 - $93,752.00

California Remote Office (CA99)