About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Over 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press.  Our clients are the CEOs and executive teams of the top Global 1,000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

The Actuarial Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing group with offices expanding across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist clients in evaluating and addressing risk. Our solutions help clients manage and prepare for the potential financial consequences of uncertain future events. We bring a combination of broad-based expertise with specialized knowledge of specific risks, allowing us to provide independent, objective advice in the three primary areas of risk: healthcare, life and annuity, and property and casual.

Oliver Wyman Actuarial Consulting is seeking an organized and enthusiastic Executive Assistant to support up to 3 Partners.

*PLEASE SUBMIT CVs IN ENGLISH*

* THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.*

Key Responsibilities:

Business Development

Build relationships with clients and client EAs

Understand the business goals and objectives of each supported Partner and help to push them forward proactively

Maintain and update current list of contacts and business activities in CRM database

Track and maintain sales activity/pipeline with each Partner

Proactively spot clients that haven’t been called upon and/or who need follow up

Execute requested follow-up calls for client mailings

Assist the Marketing Department with the co-ordination of customized mailings

Prepare letters, proposals and other documents using Oliver Wyman formatting styles

Calendaring

Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and infrastructure staff as appropriate

Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up

Assist with scheduling for complex projects as requested by the Partner and/or project team

Travel Arrangement

Coordinate travel and accommodation, book cars, rail tickets, etc.

Develop understanding of Partner scheduling and travel preferences

Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months")

Daily administration

Work with HC to obtain work permits and visas

Manage documents and project deliverables when requested

Notify staffing and Practice EAs of extensions/re-negotiations

Manage storage or disposal of confidential client information

Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary

Timesheet and Expense Reporting

Prepare weekly timesheets for each assigned Partner

Prepare all expense reports and/or delegate to a team assistant when necessary

Team Support

Provide coverage for EAs who are out of the office to ensure seamless support to Partners

Provide short-term coverage for Partners who may be in the midst of an EA assignment transition or who are new to the Firm

Provide training and support to new EAs

Participate in team meetings and projects with an eye to improving processes and the overall performance of the EA team

Experience Required:

Bachelor’s degree preferred

At least 3 years’ experience at working in an administrative or customer service position.

Experience in financial services, management consultancy and/or a professional services environment a plus

English fluency a must

Technical Skills:

Excellent Word, PowerPoint and Excel skills

Expert knowledge of Outlook

Knowledge of Salesforce a plus, but not necessary

Skills and Attributes:

Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal

Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards.

Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment

Maturity, poise and judgment

Ability to maintain and respect confidentiality

Ability to think strategically and contribute to development of departmental model

One who takes constructive feedback in stride and incorporates feedback quickly

Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment

Ability to undertake projects and produce quality and timely results

Self-starter, strong initiative, confidence and ability to work with little guidance

Collaborative team player

Positive attitude, sense of fun: is collegial and friendly

Ability to juggle several tasks at once, to prioritize and manage own time -  Not a clock watcher or someone who is unwilling to step outside their job description

Methodical, organized and excellent attention to detail

Flexible attitude; embraces change, hard-working, cost conscious and results driven

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.