Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Officer, KYC Quality Metrics Analyst Hybrid (Internal Job Title: KYC Operations Analyst 2- C10) based in Mumbai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.We have a variety of programs that help employees balance their work and life.

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

Ensure production of accurate and standardized reporting with key insightsProvide ongoing support and enhancement relating to reporting deliverablesAssist with Ad hoc data and reporting requests from seniors/peers within SMB KYC Quality functionMaintain dashboards and on demand reporting to leadership teamPrepare presentations for senior-management that appropriately communicate data-driven results to executivesOwn/Lead departmental projects / initiatives as requestedRepresentation in various local / regional forums, as requiredMulti-task and work independentlyWork to tight deadlines as part of a teamInteract with Auditors, Compliance and Independent Control Groups as requiredGood attention to detail while focused on deliveryWork on several initiatives concurrently and cope with changes in prioritiesPrepare daily /Weekly MISPopulation managementHandling Stakeholders quires related to MetricsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Bachelor’s/University degree Good English communication skills (written and verbal).A proven track record with at least 2-4 years of relevant reporting, Metrics/MIS experienceProficiency at consolidating data from numerous sources to create presentations for all levels of management and other stakeholdersSignificant experience working with Excel, MS Office tools (including SharePoint), and other tools related to queries and data managementSome Operations experience desirableGlobal experience would be beneficialExhibit good written and verbal communication skills.Possess the ability to work with various Stakeholders/Senior management and build and maintain effective working relationshipsAbility to manage team level processes and deliver presentationsAbility to proficiently use MS Office products, particularly Word, Excel, PowerPoint, and SharePointStrong analytical and time management skills, excellent attention to detail

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

#hybrid #LI-AR1

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.