CPSO team comprises senior Banking and Credit Risk SMEs along with specialized staff with a broad mandate spanning all of credit monitoring, portfolio management, collateral management, transaction management, credit risk middle office, quality assurance, issues management and regulatory issue remediation. The team’s objective is to ensure exceptional outcomes for Citi’s clients while sustaining industry leading safety and soundness as regards credit risk management by the first line of defence. **Key Responsibilities:** + Effective Issue Resolution & Risk Mitigation by providing testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM) + Ensure timely completion of projects within the CPSO book of work. + Implementation of best practices inline with established guidelines to drive operational consistency across Business Units + Following established governance mechanisms / controls to prevent recurrence of issues + Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization + Actively participate in Learning, Development and Training opportunities including instructor led courses + Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores + Travel (less than 10%) **Knowledge/Experience:** + Demonstratable financial services experience, including 1-3 years in Banking or FI Industry + Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain + Knowledge of Citi´s systems + Experience in preparing presentations for seniors + Awareness and adherence to the control environment **Skills/Competencies:** + Proven culture carrier. Good interpersonal skills, with the ability to build relationships and exert influence with and without direct authority + Organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision + Clear written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority + Intermediate Microsoft Office (Word, Excel, and PowerPoint) skills **Qualifications:** + BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Strategy & Development ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.