Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Officer, MPF Administration (12 months fixed term contract).

Principal Responsibilities

In this role you will

Perform operational and administrative support to the teamHandle physical document submitted from the customers and dispatch benefit payment to the customers within regulatory timelinePrepare and arrange blasting the e-communication messages to the customers on a regular basisSupport initiatives to enhance customer experience via streamlining and digital journey Conduct testing of the new initiative of e-communication messages before implementationPerform quality assurance of management statistic report produced by Operation TeamHandle special projects and ad hoc tasks as assigned by assistant managers/managers