Office Support Specialist II 2025-01882 Print (https://www.governmentjobs.com/careers/wyoming/jobs/newprint/5020182) Apply  Office Support Specialist II 2025-01882 Salary $22.63 - $25.14 Hourly Location Casper, WY Job Type Permanent Full-time Job Number 2025-01882 Department Department of Workforce Services Division Worker's Comp - Casper Opening Date 07/25/2025 Closing Date Continuous FLSA Non-Exempt Job Classification BAAS06 + Description + Benefits + Questions Description and Functions Open Until Filled ***This position can be filled out of Casper or Cheyenne*** GENERAL DESCRIPTION: The Department of Workforce Services is hiring an Office Support Specialist II for the Workers’ Compensation Safety and Risk (WCSR) Division. In addition to compensation, employment at the Department of Workforce Services provides the following: + Culture of public service and a commitment to work/life balance + Eligibility for Public Service Student Loan Forgiveness + Health, Dental, and Vision Insurance + State Retirement plan and additional savings opportunities + Paid vacation, sick leave, and holidays + For additional information regarding the benefits package please visithttps://ai.wyo.gov/for-job-seekers/benefit-information Human Resource Contact: 307-473-3270 ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level. + Prepares, proofreads and edits routine correspondence, reports, tables, and records. + Identifies and performs various support functions for staff and administration. + Responds to basic employer questions via email and telephone. + Attends meetings and documents minutes and comments. + Generates loss run reports for employers. + Verifies certificates of good standing. + Provides first-line customer service, as they are often the first point of contact for an agency. + Reviews and verifies data. + Makes calls, answers telephones, and routes calls to appropriate staff. + Receives, organizes and processes all mail and payments. + Maintains calendars, makes appointments and travel arrangements, arranges meeting rooms. + Assist staff with travel arrangements. + Maintains, files, and references procedure manuals/materials. + Orders, receives, stores and distributes supplies; maintains inventory. + Processes and reviews routine paperwork and/or enters data into a department log or database. + Because of the specialized nature of the job, may be required to train/guide others in an agency specific process. + Monitors pertinent office equipment such as computers, phone systems, etc., coordination maintenance etc. + Explains and interprets procedures. Qualifications PREFERENCES: Preference may be given to candidates with experience in Unemployment Insurance Statutes and regulations. Preference may be given to candidates with experience in accounts receivable. KNOWLEDGE: + Knowledge of office procedures, filing, alphabetizing, English language and arithmetic. + Knowledge of modern office practices, procedures, and equipment. + Knowledge of word processing, spreadsheet and email programs. + Knowledge of assembling, sorting and distributing documents. + Knowledge of reviewing and editing documents for accuracy and completeness. + Knowledge of methods used to tactfully deal with the public. + Knowledge of telephone etiquette and coordination telephone and visitor traffic. + Knowledge of preparation of records, reports, and correspondence. + Knowledge of agency policies and procedures. + Ability to quickly learn and understand Employer Services roles and responsibilities and how they relate to each other. + Ability to adapt and change processes when new policies are put into place. MINIMUM QUALIFICATIONS: Education: Associate's Degree (typically in Business) Experience: 0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I OR Education & Experience Substitution: 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: + Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. + Special physical demands are not required to perform the work. NOTES: + FLSA: Non-Exempt + The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm all newly hired employees' eligibility to work in the United States. Learn more about E-Verify (http://www.e-verify.gov/) , including your rights and responsibilities. + Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation. + Offers of employment will be contingent upon the successful completion of a background check. + For Veteran's preference consideration, supporting documentation must accompany your application. Supplemental Information Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure. URL: http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version. Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration. There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few! Click here (https://ai.wyo.gov/for-job-seekers) to learn more!