_Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of._ **Job Summary:** The Office Support Assistant will assist with duties such as answering calls, toxicology screenings, in-home visits, client satisfaction surveys, and any other duties, as assigned. The focus of this position is to encourage and provide client satisfaction while maintaining operational compliance with company policy and state/federal guidelines. **This is a Part Time position. Flexible 25 hours per week!!** **Essential Duties and Responsibilities:** + Answer phones promptly, direct calls appropriately, and take clear, detailed messages. + Take toxicology samples for testing labs. + Conduct in-home supervisory visits to clients. + Assist with in-home visits. + Conduct client satisfaction surveys. + Prepare monthly supply order. + Maintaining patient and employee files and all related paperwork. + Perform other duties, as assigned. _This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above._ **Required** **Skills and Abilities:** + Professional written and verbal communication skills. + Excellent interpersonal skills. + Proficient computer skills. + Basic understanding of administrative and clerical procedures and systems. **Education and Experience:** + High school diploma or GED required. + Valid driver's license. + Access to insured and reliable transportation. + Previous experience working in an administrative/clerical role. **Travel Requirements:** + Regular travel to the office on a daily basis required, even in inclement weather. **Benefits:** + Direct deposit + Ongoing, in-depth training opportunities + Meaningful work with clients who need your help + Career growth and experience with an industry leader with 50+years of history in a high-demand field