Overview Job Summary Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned. Responsibilities + Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations. + Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling. + Maintains clinic cash controls on day-to-day basis. + Works with BOC to update provider schedules and make necessary changes. + Fills in, when necessary, for the purpose of business continuity. + Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies. + Manages inventory of office supplies, including ordering and inventory maintenance. + Maintains confidentiality and expectation of confidentiality among the clerical staff. + Works closely with providers, providing updates when necessary. + Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care. + Works closely with billing and coding services in order to promote efficient revenue cycle services. + Supports clinic operations leader and clinic administration in ongoing initiatives as needed. Specifications Experience Minimum Required + 5 years clerical experience in medical office Preferred/Desired Education Minimum Required + High School diploma or equivalent Preferred/Desired Training Minimum Required + Familiarity with medical coding and medical office operations Preferred/Desired Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired + Eligibility to sit for AAPC/CPC examination REQNUMBER: 32907