OFFICE SPECIALIST

SUMMARY
Greets, and provides assistance to all patients incoming and outgoing. Pleasantly receives all phone calls within three rings and refers to the appropriate person. Maintains order and control in the reception area at all times. Performs all clerical functions in a physician’s office as directed.

MINIMUM EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Must be a high school graduate.

Additional medical training preferred in Medical Terminology.

Possess great attention to detail and be able to accurately type 40wpm and be efficient with data entry equipment.

Must have the ability to apply appropriate rules of grammar, spelling and punctuation, and knowledge of computers is a necessity.

Must possess the ability to prioritize activities, organize work and problem solve.

Communications skills both verbal and written must be above average to excellent, and be able to communicate with public sector by telephone use and in person.

Must be able to deal with anxious and angry people in a calm and professional manner.

Must be able to communication with Administrative Staff, Managers, Attorneys, Physicians and all hospital staff with due respect and tact at all times.