Office Services Manager Job ID 225225 Posted 16-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Washington, D.C. - District of Columbia - United States of America CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. **About the Role:** As a CBRE Office Manager, you will be responsible for the oversight of activities related to office services operations. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor. **What you’ll do** + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and mentor. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Manage record keeping system. Ensure electronic and hard copy files are maintained under company policies and procedures. Review annual destruction eligibility reports and destroy files that are past retention period. + Coordinate office on-boarding process. This includes new employee orientation, training, equipment, and software ordering. + Coordinate office activities relating to philanthropy, sustainability, and client/employee events. + Assist with the assessment and execution of technology and training needs. + Maintain vendor relationships. Plan and supervise process improvement initiatives and act as a liaison to vendors, staff, and regional leadership. + Learn and work in multiple technical software platforms and applications. + Answer common inquiries or complaints from clients, co-workers, and supervisors. Collaborate with other departments. + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. **What you’ll need** + Bachelor's Degree preferred with 3-5 years of relevant experience. Instead of a degree, a combination of experience and education will be considered. Previous supervisory experience required. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. + Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and balance problems. + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the role. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. **Why CBRE?** When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! **Disclaimers** You are currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training and experience. The compensation range is about $75,000 annual base salary based on experience. The compensation offered to a successful candidate will depend on the candidate’s skills, qualifications and experience. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)