Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

Position Summary:\n

The Office Services Lead is responsible for the inventory, maintenance, stocking, and presentation of product closets, ensuring optimal supply levels and a clean, organized environment. This role requires a hands-on team player with exceptional customer service skills and attention to detail. As a lead, you will perform all functional responsibilities and provide guidance to ensure high-quality service delivery.\n

Key Responsibilities:\n

Inventory & Stocking:\n\nMonitor and maintain inventory levels in product closets; restock as needed.\nOrder office supplies, copy paper, and other materials.\nMaintain organized and presentable supply areas.\nPerform regular inventory checks and data entry for tracking and reporting.\n\n

Customer Service & Communication:\n\nDeliver prompt, courteous support to staff and visitors.\nProvide clear and professional communication, both verbally and in writing.\nExtend exceptional hospitality in all client and internal interactions.\nWork with various departments to ensure supply needs are met proactively.\n\n

Mail & Materials Handling:\n\nReceive, review, document, and process inbound deliveries.\nDeliver and transport packages and supplies within and between departments.\nPick up outbound shipments and prepare items for processing or shipping.\nInspect all deliveries and follow safety protocols for suspicious items.\nSort and categorize materials according to established guidelines.\n\n

Team Support & Cross-Training:\n\nServe as a knowledgeable resource and lead by example in all functions.\nCross-train on other departmental roles; step in as needed for staff absences.\nSupport broader office services team and participate in operational improvement initiatives.\n\n

General Duties:\n\nMaintain accurate logs and records of supply activity and inventory.\nEnsure compliance with all safety procedures and protocols.\nLearn new procedures and setups quickly; adapt to shifting priorities.\nPerform additional duties as assigned by management.\n\n

Qualifications:\n\nHigh school diploma or equivalent (GED) required.\n1–3 years of relevant experience in office services or facilities support.\nStrong attention to detail and ability to handle multiple tasks effectively.\nExcellent customer service mindset with a \"can-do\" attitude.\nStrong verbal and written communication skills.\nAbility to work independently and collaboratively in a team setting.\nComfortable using technology for inventory tracking and data entry.\nAbility to lift up to [insert appropriate weight limit, e.g., 30–50 lbs].\n\n

Key Competencies:\n\nReliability, flexibility, and professionalism.\nStrong organization and time management skills.\nWillingness to take initiative and ownership of responsibilities.\nAbility to quickly learn new systems and procedures.\n