Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n\n\n\n\nKey Responsibilities:\nInbound Accountable Mail & Packages:\n\n\n

Receive, verify, and inspect incoming courier-labeled mail and packages using TMG's verification and signature process.\n\n\n

Accurately scan and log items into TMG's tracking system within one hour of receipt.\n\n\n

Label packages with internal tracking barcodes and sort for delivery by building and\/or floor.\n\n\n

Stage items for organized pickup or prepare for timely delivery based on priority:\n\n\n

Priority\/business-critical: deliver within 2 hours.\n\n\n

Items received before 2pm: deliver by 5pm.\n\n\n

Items received after 2pm: deliver by 12pm the next business day.\n\n\n\n\n

Collect recipient or delegate signatures for all deliveries\/pickups using digital scanners or manual logs.\n\n\n

Notify Infineon Security and client contacts about any suspicious or damaged items.\n\n\n

Maintain volume records of all inbound accountables.\n\n\nInbound Non-Accountable Mail & Packages:\n\n\n

Sort USPS and other non-trackable mail for distribution to designated folders and personnel.\n\n\n

Deliver mail based on time-sensitive schedules.\n\n\n

Document daily volume using TMG's inbound mail volume log.\n\n\n

Report any suspicious items immediately to Infineon Security.\n\n\nOutbound Mail & Packages:\n\n\n

Process outgoing mail using postage machines and shipping software (NOSTAS, SAP PIF, ASSIT4, FedEx, DHL).\n\n\n

Collect outbound items from copy areas or receive from employees directly.\n\n\n

Ensure packaging follows approved guidelines.\n\n\n

Process all packages received before 3:30pm in time for courier pickup between 4:30pm-5:00pm.\n\n\n

Collaborate with internal departments to meet compliance for international shipping.\n\n\n

Support shipping of engineering samples, including receiving, stocking, documentation, and dispatch.\n\n\n

Escalate any service interruptions, lost items, or complaints to Infineon management by the next business day.\n\n\n

Maintain records of daily volumes and shipping logs.\n\n\nSupply Management:\n\n\n

Monitor, receive, and organize shipping-related supplies and inventory.\n\n\n

Notify Facilities Manager when supplies are low.\n\n\n

Replenish paper in copiers and restock supply areas as needed.\n\n\nReporting & Compliance:\n\n\n

Compile monthly reports on key issues, improvements, and progress.\n\n\n

Maintain accurate and accessible electronic and physical logs for incoming and outgoing shipments.\n\n\n

Follow all Infineon security protocols, safety regulations, and federal\/state requirements.\n\n\n

Complete other assigned mail room or shipping tasks as needed.\n\n\n\nQualifications:\n\n\n

Minimum 2 years of experience in customer service and shipping\/receiving functions (preferred)\n\n\n

Corporate reception or front desk experience is a plus\n\n\n

Strong customer service and interpersonal skills\n\n\n

High school diploma or equivalent required\n\n\n

Familiarity with postage meters and shipping carriers (UPS, FedEx, DHL) is a plus\n\n\n

Experience with international shipping procedures is a plus\n\n\n

1-3 years' experience using Microsoft Office Suite (Outlook, Word, Excel, etc.)\n\n\n

Ability to work both independently and collaboratively within a team\n\n\n

Excellent verbal and written communication skills\n\n\n

Must be able to consistently meet attendance and punctuality requirements\n\n\n

Ability to lift up to 50 lbs. on a regular basis\n\n\n

Strong attention to detail and organizational skills\n\n\n

Ability to maintain confidentiality and comply with company security standards.\n\n\n\nWorking Conditions:\n\n\n

This role requires frequent standing, lifting, bending, and walking.\n\n\n

Must be comfortable working with shipping equipment and in an office facility environment.\n\n\n\n\n\n\n\n\n\n\n
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