Office Manager / Scheduler
Assisting Hands Home Care LLC
Benefits: 8 hour shift Bonus based on performance Free uniforms Training & development Opportunity for advancement Description: We are seeking a highly organized and motivated Office Manager / Scheduler to oversee day-to-day operations in a fast-paced, family-oriented home care office. This entry-level management role offers strong growth potential for candidates with scheduling, administrative, and caregiver coordination experience. This position has primary responsibility for staffing and scheduling services for Assisting Hands®. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Office Manager / Scheduler also responds to inquiries from prospective clients.
Qualifications: High school diploma or GED; college coursework a plus 1+ year of experience in an administrative, scheduling, or healthcare office setting Strong computer skills (Microsoft Office: Word, Excel, Outlook) Excellent verbal and written communication; pleasant and professional phone demeanor Prior experience in home care, healthcare staffing, or case management preferred Familiarity with home care software is a strong plus Ability to multitask, problem-solve, and maintain confidentiality in a busy environment Empathetic, organized, and team-oriented Reports to: Owner/Administrator
Primary Duties:
Coordinate caregiver schedules and manage shift changes Act as primary point of contact for incoming calls, emails, and client inquiries Handle client intake, file maintenance, and internal communications Lead/support caregiver recruiting and onboarding: application review, interviews, background/reference checks, and new hire orientation Maintain client and employee records Order and track office supplies and ensure smooth office operations Participate in rotating after-hours and weekend scheduling (extra pay included) Hours: 9:00 AM – 5:00 PM, Monday through Friday Compensation: $17.00 - $20.00 per hour
Qualifications: High school diploma or GED; college coursework a plus 1+ year of experience in an administrative, scheduling, or healthcare office setting Strong computer skills (Microsoft Office: Word, Excel, Outlook) Excellent verbal and written communication; pleasant and professional phone demeanor Prior experience in home care, healthcare staffing, or case management preferred Familiarity with home care software is a strong plus Ability to multitask, problem-solve, and maintain confidentiality in a busy environment Empathetic, organized, and team-oriented Reports to: Owner/Administrator
Primary Duties:
Coordinate caregiver schedules and manage shift changes Act as primary point of contact for incoming calls, emails, and client inquiries Handle client intake, file maintenance, and internal communications Lead/support caregiver recruiting and onboarding: application review, interviews, background/reference checks, and new hire orientation Maintain client and employee records Order and track office supplies and ensure smooth office operations Participate in rotating after-hours and weekend scheduling (extra pay included) Hours: 9:00 AM – 5:00 PM, Monday through Friday Compensation: $17.00 - $20.00 per hour
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