About the Team & Role

As Headway’s NYC HQ Office Manager, and early member of the Employee Experience & Facilities function, you’ll play an integral role in supporting Headway employees. We’re looking for a gritty, operationally excellent and relationship obsessed team player to support Headway’s human hypergrowth and progress towards our mission. This is an exceptional opportunity for someone interested to work at the intersection of facilities operations & community in a dynamic, high-growth and mission-driven environment. This role will be in-office 5 days a week.

You will: Manage our NYC office playbook and systems, which include but are not limited to:  Supporting employees day-to-day NYC workspace needs as #1 point of contact  Building in person events Leading NYC office operations - serving as the primary point of contact for vendors, systems, supplies, maintenance, mail and logistics Designing office communications tools and processes to ignite engagement in our offices You’d be a great fit if: You have a minimum of 3 years of experience working on Facilities & Community -- including experience working at a high growth technology start-up  You are extremely skillful and passionate about Employee Experience and Facilities You have excellent communication and project management skills; you’re able to keep multiple work streams running smoothly and visibly You love to build new things optimizing for scale, efficiency and engagement Compensation & Benefits:

The expected base pay range for this position is $84,320 - $124,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include: Equity compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development