Description Job Title: Office Manager Location: Bergen County, NJ Industry: Wholesale Distribution Environment: Employee-Friendly, Collaborative, and Growth-Oriented Position Summary: We are seeking a detail-oriented and proactive Office Manager to oversee administrative operations, IT/system support, and purchasing functions in our fast-paced wholesale distribution company. This role requires excellent communication skills, strong multitasking abilities, and leadership experience to supervise staff, manage internal systems, and ensure smooth day-to-day operations. Key Responsibilities Office Administration + Supervise and train administrative staff (up to two subordinates). + Oversee email invoicing, order pricing, and sales order completion. + Manage internal communications with customers, vendors, and internal departments. + Maintain accuracy in pricing, customer categories, and DNC software applications. + Work with foreign currencies and understand exchange rates. + Coordinate with bookkeeping, sales, and customer service teams as needed. + Handle documentation for import/export and shipping logistics. + File claims for service failures and refunds with UPS, FedEx, and other couriers. IT/Systems Support + Provide first-level tech support for hardware, software, printers, and network issues. + Set up and troubleshoot email accounts via MS Outlook Desktop. + Proficiently use Microsoft 365 (Outlook, Word, Excel, Teams). + Manage Sage 100 and Vasis Pro5 user access, roles, and licenses. + Liaise with cloud providers and vendors for advanced troubleshooting. + Enforce multi-factor authentication (MFA) and access controls. + Maintain and update website information and photos as needed. + Process online and onsite credit card payments. Purchasing + Manage purchasing processes, including order placement (domestic & international). + Supervise purchasing staff and ensure deadlines are met. + Resolve supplier delays, defective goods, or pricing discrepancies. + Monitor shipment progress and address delivery issues promptly. + Maintain records for purchase orders, correspondence, and returns. Requirements Qualifications + 3+ years of office management or operations experience preferred. + Strong leadership and delegation skills. + Excellent written and verbal English communication (Spanish a plus). + Proficiency with MS Office 365, Sage 100, and web-based platforms. + Experience with import/export documentation and logistics coordination. + High attention to detail and problem-solving ability. + Ability to multitask and thrive in a collaborative environment. Compensation & Benefits: + Competitive salary based on experience + Comprehensive health benefits + 401(k) with company match + Generous PTO and holiday policy + Supportive, team-oriented culture Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .