About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Act as the primary point of contact for guests and team members, ensuring a welcoming, professional, and secure environment. Provide comprehensive support for in-person visitors, assist with digital communications, and help maintain office technology systems.

Location

This position will be onsite in Bellevue, Washington. 

The Main Responsibilities

•    Greet all visitors, answer their questions, and direct them to the appropriate person, department, or video meeting
•    Enforce security protocols, including digital check-in systems, visitor badge management, and compliance with workplace access controls
•    Support office employees, coordinating with staff on-site and online for meetings, deliveries, and guest arrivals
•    Maintain the reception area and common spaces, ensuring they are tidy, functional, and comply with health and safety guidelines
•    Facilitate smooth team handoffs by maintaining up-to-date digital logs, documenting important notes, visitor records, and any incidents
•    Assist with scheduling, calendar management, event coordination of conference rooms and technology setup for meetings and presentations
•    Oversee the inventory of office supplies, including coffee and breakroom essentials, place online orders as needed, and track deliveries using digital procurement systems
•    Ensure breakrooms are well-maintained and coffee machines are cleaned regularly
•    Monitor and respond to the emails and instant messaging channels, prioritizing urgent requests and inquiries
 

What We Look For in a Candidate

•    Minimum 2 years’ experience in a customer-facing, administrative, or reception role
•    Excellent verbal and written communication skills
•    Proficiency with Microsoft 365 and digital communication tools (e.g. Teams, Zoom)
•    Strong organizational skills and attention to detail
•    Ability to multitask and adapt in a fast-paced, flexible work environment
•    Experience with scheduling, visitor management, and supply ordering systems
•    High degree of professionalism and customer service orientation
•    Ability to maintain confidentiality and handle sensitive information
•    Problem-solving mindset and willingness to learn new technologies

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$40,793 - $65,000 in these states: WA 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

BenefitsBonus Structure

 

#LI-MK1

Requisition #: 339248

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
08/02/2025