Coordinates diversified administrative and secretarial duties related to the operational needs of the practice. Leads and guides clerical staff in the performance of daily clerical activities.
Responsibilities:
• Leads and guides clerical staff in the performance of diversified administrative and secretarial duties. Assists in resolving difficult or complex administrative issues, as needed.
• Performs various receptionist duties and maintains reception area.
• Responds to and resolves patient questions and issues, as needed.
• Schedules and confirms patient appointments.
• Collects, verifies and records demographic, insurance and referral information.
• Collects, records and receipts outstanding money.
• Prepares patient charts. Collects, sorts, files, locates and distributes needed information, materials, records and paperwork.
• Answers, screens, routes telephone calls; takes and delivers messages.
• Performs various patient billing, collection, and third party reimbursement functions.
• May prepare and maintain various statistical data.
• Performs related duties, as required.
Qualifications:
• Associates degree required, Bachelor’s degree, preferred.
• Working knowledge of PC applications, required.
• Data entry skills 80 kpm, required