With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Front Office Specialist – St. Francis - Millennium

Job Summary:

The Front Office Administrator ensures timely scheduling of patients, verification of patient's insurance and benefits prior to their appointment and updating all information within our system.

Essential Functions: 

Collaborate with center staff to schedule patients for appropriate clinical coverage and clinical treatmentsEnsure availability of resources, supplies, and equipment for scheduled services                          Knowledge of all revenue cycle components, registration, billing, collections, and denialsPerform auditing to ensure documentation supports reimbursement

Education:

High School Degree or GEDAssociate Degree related to Business (preferred)

Licensure/Certification:

Basic Life Support (BLS) – American Heart Association (preferred)

Training:

EPIC Electronic Health Record (EHR) (preferred)Continued professional development specific to patient registration, scheduling and referrals
 

Experience:

Recent experience in acute care, home health, or provider office (Preferred but not required)

Skills & Abilities:

Working knowledge of office and clinical technologies to update electronic medical recordsAbility to answer patient questions regarding their insurance, benefits, and billingEffective phone managementBasic knowledge of health insuranceMany of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com