**Overview** **Do you thrive on keeping operations running smoothly behind the scenes?** Are you organized, resourceful, and ready to be the go-to problem solver for a compassionate care team? We’re looking for an Office Coordinator to join our hospice branch in a vital administrative role. As the Office Coordinator, you’ll ensure daily operations are efficient, organized, and compliant—so our clinical team can focus on delivering exceptional end-of-life care. You’ll be the heart of the branch, supporting both staff and patients with professionalism, empathy, and precision. **As an Office Coordinator, You Will:** * Support the day-to-day non-clinical operations of the branch * Ensure compliance with internal policies, procedures, and regulatory requirements * Maintain and close medical records in accordance with policy and audits * Obtain missing documentation and physician signatures for charts * Manage release of information requests and ensure appropriate authorizations * Oversee chart purging, archiving, and indexing of patient records * Coordinate care schedules and assist with visit logistics and field staff communications * Serve as the branch’s New Hire Champion and assist with onboarding activities * Maintain personnel files, contracts, and HR documentation in compliance with policy * Order supplies, answer phones, and provide general administrative support * Process accounts payable and route appropriately * Support interdisciplinary team (IDT) meetings and quality assessment efforts * Work collaboratively with IT, HR, Compliance, and other departments as needed * Promote Gentiva’s core values through positive interactions with staff and patients **About You** **Qualifications – What You’ll Bring:** * High school diploma or equivalent * Minimum of 3 years experience in the healthcare industry * Experience working with medical records strongly preferred * Proficiency with Microsoft Office and EMR systems (HomeCare HomeBase preferred) * Excellent organizational, time management, communication, and customer service skills * Ability to handle multiple priorities, remain flexible, and maintain professionalism * Comfortable working independently and collaboratively in a fast-paced office environment * Strong interpersonal skills and the ability to work with individuals of diverse backgrounds * Reliable transportation and ability to operate basic office equipment **Preferred Experience (Not required):** * Medical records or healthcare administration background * Familiarity with hospice or home health care operations * Experience supporting clinical or interdisciplinary teams * Previous exposure to HR processes, compliance requirements, and quality programs * Skills in scheduling, documentation management, and reporting * High comfort level working with sensitive patient information and regulatory standards **We Offer** **Why Join Us?** We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we believe that what we do matters—and how we do it makes all the difference. **Benefits for All Hospice Associates (Full-Time & Per Diem):** * Competitive Pay * 401(k) with Company Match * Career Advancement Opportunities * National & Local Recognition Programs * Teammate Assistance Fund **Additional Full-Time Benefits:** * Medical, Dental, Vision Insurance * Mileage Reimbursement or Fleet Vehicle Program * Generous Paid Time Off + 7 Paid Holidays * Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education Support & Tuition Assistance * Free Continuing Education Units (CEUs) * Company-paid Life & Long-Term Disability Insurance * Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Ready to Join a Team That Cares?** Apply today and help support compassionate care that makes every moment count. **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet stage specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Keywords: hospice office coordinator job, healthcare administrative support, medical records coordinator, hospice office jobs, healthcare scheduling, HomeCare HomeBase jobs, hospice branch support, hospice HR assistant, administrative coordinator hospice, end-of-life care jobs ReqID: 2025-126345 Category: Branch Admin and Clerical Position Type: Full-Time Company: Gentiva Hospice