Are you looking to launch or grow your career in healthcare administration with a leading organization that values your contribution and supports your professional development? UPMC Chautauqua is excited to invite qualified candidates to apply for a full-time Office Assistant I position in our Radiology Department located in Jamestown, NY. In this dynamic role, you'll play a key part in providing exceptional service to patients and staff-scheduling appointments, assisting with inquiries both in person and over the phone, and ensuring accurate demographic and insurance information is collected and entered. This position offers rotating shifts between 7:00 AM and 9:00 PM, including rotating weekends, providing flexibility and variety in your workday. Join a dedicated team in a fast-paced, patient-centered environment and take advantage of UPMC's Total Rewards Benefits program and numerous opportunities for career growth and development. If you're organized, compassionate, and ready to make a difference, we encourage you to apply today and become part of the care that transforms lives. _Title and starting pay rate of this position may vary based on years of experience and manager discretion._ Responsibilities: + Verify necessary information and records in the medical record and computerized scheduling system. + Schedule, coordinate, and reschedule patient's appointments. + Relay necessary messages to staff and providers. + Greet and register patients in a polite, prompt, helpful manner. + Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. + Maintain clean, orderly waiting area including beverage area and reading materials. + Prepare patient charts for upcoming appointments. + Answer telephone, screens calls, takes messages, and provides information. + Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. + Complete necessary paperwork such as encounter forms and referrals. + Use computer system to generate information necessary for billing. + Answer questions regarding patient appointments and testing. + Complies with all UPMC Health System policies and procedures. + Maintain strict confidentiality related to medical records and other data. + Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. Required: + High school diploma or GED is required. + One (1) year work experience, preferably in a medical office setting. Preferred: + Knowledge of medical terminology preferred. + Word processing and computer experience preferred.Licensure, Certifications, and Clearances: + NYS Staff Exclusion List (NYSEL) + NYS Statewide Central Register of Child Abuse (NYSCR) UPMC is an Equal Opportunity Employer/Disability/Veteran