GLPP Cardiology is seeking a professional and detail-oriented Office Assistant to support our busy and compassionate care team. This role involves scheduling appointments, greeting patients, managing records, and ensuring smooth communication across departments. Prior experience in a medical office or administrative setting is preferred, as it will help you thrive in this fast-paced environment. If you're ready to contribute to high-quality patient care and grow within a respected healthcare organization, we encourage you to apply! This full-time position will work Monday through Friday, typically between the hours of 8:00am and 4:30pm. Travel to the Fredonia office may be required on occasion. No holidays, evenings or weekends are required! _Title and starting pay rate of this position may vary based on years of experience._ Responsibilities: + Verify necessary information and records in the medical record and computerized scheduling system. + Schedule, coordinate, and reschedule patient's appointments. + Relay necessary messages to staff and providers. + Greet and register patients in a polite, prompt, helpful manner. + Provide any necessary instructions/directions. + Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions. + Maintain clean, orderly waiting area including beverage area and reading materials. + Prepare patient charts for upcoming appointments. + Answer telephone, screens calls, takes messages, and provides information. + Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. + Complete necessary paperwork such as encounter forms and referrals. + Use computer system to generate information necessary for billing. + Answer questions regarding patient appointments and testing. + Complies with all UPMC Health System policies and procedures. + Maintain strict confidentiality related to medical records and other data. + Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. + High school diploma or GED is required. + 1 year work experience, preferably in a medical office setting. + Knowledge of medical terminology preferred. + Word processing and computer experience preferred.Licensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran