At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?  

The Office Assistant plays a vital role in ensuring smooth daily operations within our office environment. Acting as the first point of contact for visitors and staff alike, this position greatly influences the company’s professional image and workplace efficiency. Your contribution will be key in maintaining an organized, welcoming, and productive office atmosphere that supports the entire organization. 

What You’ll Do 

Serve as the friendly and professional face of Infobip by welcoming visitors and directing them appropriately. Perform front desk duties including answering phone calls, managing emails, and assisting with inquiries. Organize and maintain office systems, including filing, record keeping, and updating databases to ensure accuracy. Coordinate meeting and appointment scheduling for managers and team members. Monitor office supplies, proactively managing inventory and coordinating procurement to prevent shortages. Sort, distribute, and handle incoming and outgoing communications promptly. Troubleshoot minor office equipment issues and liaise with vendors or service providers when needed. Collaborate closely with various departments to ensure adherence to office policies and procedures. Assist with managing accommodation logistics and guest arrivals/departures. Support organization and execution of office events and activities to foster team engagement. Maintain professional and trusting relationships with colleagues, clients, and suppliers. 

 

About You 

Proven experience in a receptionist, front office, or office assistant role is essential. Strong commitment to delivering exceptional customer service with a welcoming and approachable demeanor. Excellent verbal and written communication skills in English and Croatian. Comfortable communicating with diverse personalities and maintaining professionalism in a fast-paced environment. Solid organizational skills with an ability to multitask, prioritize, and manage time effectively. Detail-oriented with high accuracy in handling tasks. Proficient in MS Office applications (Word, Excel, PowerPoint). Basic understanding of financial principles is a plus. High school diploma or equivalent required. Flexibility to work in shifts and adapt to changing demands. Team player who thrives in a dynamic workplace. 

When you become a part of Infobip you can expect:

Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.Connect globally – Work with people from all over the world. We put the “global” in globalization.Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities...

Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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