Description We are looking for a detail-oriented Office Assistant to join a manufacturing firm in Cincinnati, Ohio. This role is a Contract-to-permanent position, offering an excellent opportunity to contribute to customer service and administrative operations. The ideal candidate will handle a variety of tasks, including customer interactions, order management, and general clerical duties. Responsibilities: • Respond to incoming customer service calls and address inquiries professionally. • Accurately input customer orders and ensure timely updates on their status. • Perform billing functions and maintain records using QuickBooks. • Handle daily clerical tasks, such as filing and document management. • Utilize Microsoft Excel to organize and analyze data effectively. • Provide exceptional customer service to build strong client relationships. • Collaborate with team members to ensure smooth workflow and communication. • Maintain organized and up-to-date records for all administrative tasks. Requirements • Proven experience in customer service or administrative roles. • Proficiency in QuickBooks for billing and record-keeping tasks. • Strong knowledge of Microsoft Excel for data organization and reporting. • Excellent communication skills, both verbal and written. • Ability to multitask and prioritize tasks in a fast-paced environment. • Detail-oriented with strong organizational skills. • High level of professionalism and ability to work collaboratively with a team. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .