Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Administrative

Job Description & Summary

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

In our changing world, you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment, and build relationships quickly and easily. You are curious, anticipate and address the needs of others, and look to fully understand each task before assisting in the most appropriate way. You are organised, and work collaboratively and efficiently, staying energised even when faced with challenges or ambiguity.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Reception 

Support all aspects of a successful reception area, which may include but not limited to the following tasks: 

Answer incoming calls to the firm’s multi-line switchboard in an efficient and professional manner and redirect calls exercising good judgement. Responsible for picking up messages left after hours and distributing accordingly. 

Greet external and internal guests in a professional and courteous manner, while answering information requests 

Assist with booking and set-up of meeting room space – arrange meeting rooms for internal/external meetings or training, includes: assisting with arranging the space, setting up of A/V equipment, and catering (as required) 

Responsible for off-island courier requests, including: tracking and payment processing 
 

Office Administration 

Document Production - typing, formatting and editing of proposals, reports, drafting standard and non-standard correspondence, financial statements, spreadsheets and presentations using MS Office and Google Suite, or proprietary software as required, while adhering to branding standards  

Assist with meeting, event and hospitality coordination  

Assist with the tracking, programing and issuance of office access cards 

Provide support and assistance in relation to the firm’s hoteling system 

Monitor and track of supplies 

Travel arrangements 

Prepare and submit expense reports and/or credit card reconciliations  

Other duties that will enhance the effectiveness of the team which may include, but not limited to: business development activities or other special projects, updating contact lists, photocopying, scanning, filing, etc.. 

Capabilities / Skills Required: 

Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact 

Punctual 

Ability to maintain confidentiality 

Effective listening skills; good oral and written communication skills 

Exceptional organizational skills and the ability to prioritize multiple responsibilities 

Excellent judgement and strong problem solving skills 

Proficient technical skills in MS Office and Google Suite 

Proven ability to work as part of a team 

Flexible to work beyond the standard working hours (if required) 

Education Level (minimum requirement plus any additional desirable qualifications): 

Completion of 5 CXC subjects 

Secretarial certificate or similar 

Experience Level (number of years required and in what fields / industries): 

Minimum 3+ years of relevant experience 

Preference given to those candidates with professional services and/or industry experience 

Other Details / Requirements (e.g. travel/other commitments): 

Flexibility to work overtime (if required) 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Change Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Digital Development, Document Scanning {+ 45 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

April 30, 2025