At Delta Faucet Company, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

We are looking for a dependable and professional Office Administrator to join our team. This full-time role is split between morning responsibilities in the mail center and afternoon coverage as the main receptionist.

The Office Administrator plays a key role in ensuring timely and accurate distribution of mail and small parcels, while also serving as the first point of contact for visitors and callers. This position requires a friendly, service-oriented approach and the ability to maintain a professional and organized front office. The role also provides clerical support to both Human Resources and Facilities.

Mailroom Responsibilities:

Processes and manages outgoing shipments using UPS for domestic and DHL for international shipments. LTL shipments.Prepares volume mailings such as invoices or newsletters.Frequently prepares packages for shipment under tight deadlines.Tracks shipped packages of high importance and ensure prompt delivery.Help employees by offering mail delivery instructions and packaging materials.Will collaborate with employees and vendors to distribute charges to the proper budget.Responsible for maintaining an adequate supply of shipping materials such as packing boxes, copier paper, and stationery.Receive incoming small parcels and LTL shipments, sort and prepare packages for delivery.Maintain SAP Strategic Partner address adds and changes.Administer the company's personal postage policy.Will assist the facilities team with rooms set up and flips when needed.On a need as basis sit and the front desk and greet customers and callers.Deliver incoming small packages to the departments.Order office suppliers for the department all other needs for the department.Back up mail pick up from post office.
 

Receptionist Responsibilities:

Provide a positive first impression and subsequent impressions of the company while greeting visitors and answering callers.Answering incoming telephone calls determines the purpose of callers, and forwards to appropriate personnel.Communicates with the IS team regarding any telephone/reception software issues.Answers routine organizational questions and provides callers with addresses, directions, and other information.Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.Oversee visitor badging processing, ensuring security process is maintained.Provides clerical support to HR or Facilities as needed while maintaining professional appearance in the reception area.Provides back-up support for various mailroom activities such as package delivery, address book set up.Provide fill-in support for vacation/sick time in mailroom or another part-time receptionist.Trains temporary or back-up receptionists and updates on any changes to processesMaintains a manual phone list at the front desk in case of power issues.

Qualifications

High school diploma/GED.1 year mailroom or administrative experience.1 year of phone reception/switchboard experience.Possess excellent organization and customer service skills.Candidates should have the ability to accurately sort and deliver large volumes of mail, with the ability to lift parcel packages up to 50-pounds daily.Proficient with Outlook, Word, Excel, SAP experience a plus.Effective communication skills and the ability to effectively communicate with all levels of the organization.The successful incumbent must have a pleasant and courteous demeanor and be able to stay organized while managing multiple tasks.Previous experience working on computer systems with ability and desire to learn new systems required.

Why Join Us?

At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You’ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Shift 1 (United States of America)Full time

Hiring Range: $13.85 - $21.73

Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish