Bachelors degree in information systems, Business Administration or science and technology preferred (or equivalent in training and experience). 5-7+ years progressive experience operations and technical service role. supporting Production level Operations teams, including at least 2 years in management. Expertise in Security Incident Prevention, Business process Risk Mitigation, Compliance risk mitigation. Proven experience and ability to motivate and lead others, build teams, coach, mentor, counsel, develop and foster a team environment. Must have a strong technical process background including documenting and improving business processes using digital transformation. Must have strong process and technical understanding of technology tools or systems like advanced SQL, Excel, PowerShell, Boomi, XML, Python. Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions Ability to assess team members' performance and provide motivational support. A Self-starter with the ability to learn quickly, lead and work on multiple projects simultaneously, and be result oriented. Can identify and resolve critical client issues at all levels of complexity. General understanding of HR, benefits systems, payroll processing is a plus. ##LI-DNI Bachelors degree in information systems, Business Administration or science and technology preferred (or equivalent in training and experience). 5-7+ years progressive experience operations and technical service role. supporting Production level Operations teams, including at least 2 years in management. Expertise in Security Incident Prevention, Business process Risk Mitigation, Compliance risk mitigation. Proven experience and ability to motivate and lead others, build teams, coach, mentor, counsel, develop and foster a team environment. Must have a strong technical process background including documenting and improving business processes using digital transformation. Must have strong process and technical understanding of technology tools or systems like advanced SQL, Excel, PowerShell, Boomi, XML, Python. Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions Ability to assess team members' performance and provide motivational support. A Self-starter with the ability to learn quickly, lead and work on multiple projects simultaneously, and be result oriented. Can identify and resolve critical client issues at all levels of complexity. General understanding of HR, benefits systems, payroll processing is a plus. **A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) . **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.