Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job DescriptionEnsure smooth and timely process flow for shipmentsEnsure accurate and timely client billingUnderstand all the elements of Ocean Import DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectationsEnsure accurate and timely data entry into our operating systemEnsure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirementsUnderstand department process flow, constantly looking for areas of improved efficiencyOverseas communications, timely responses to emails and requests (internal and external)Utilize all technology tools available in the company to perform customer service and operations duties

Qualificationshave experience in Ocean ImportAttention to DetailFluent in EnglishGood computer skills (Excel, Word)Strong team work and communication skillsMust be ready to work overtime if/when necessary.Understanding of ocean documentation process a plusEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skills

Reporting Structure

Ocean Import Lead Agent, Supervisor and Manager

Additional InformationApplying does not warrant an interview or acceptance for the position. You will receive a notice if an interview will take place.Expeditors reserves the right to change this Standard at any time and for any reason and to grant exceptions to this Standard based on business needs.Application Closing:  May 23th, 2025