ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital–and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers–with vital insight to deliver the care people need, right when they need it.
We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins. And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols. If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!
The primary role of Nutrition Specialist function is to provide exceptional customer service, sales and key deliverables of nutritional menu services. Key deliverables include addressing customer needs related to MealTracker, MealTracker Menu Services, data entry and resolving general complaints. Providing first line operational and clinical nutrition assistance and escalating the issue to relevant teams for timely resolution.
This is a part time role supporting our customers in the Eastern and Central time zones.
Let’s talk about Responsibilities:
Ensures quality service and operational performance within parameters of program and delivery standards, develops client relationship and understanding of client business and products installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.Act as a single point of client contact to coordinate resolution of consulting services and escalation of technical issues, collaborates with nutritional team, sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts.Complete assigned data projects on behalf of the customers with nutrition expertise which may include menu and recipe design, therapeutic and texture-modified diet extensions and updating food item attributes related to nutrient and recipe details following defined standards.Develop regional, seasonal and cultural menus that are distributed across current dietary standards of practice.Consult with individual customers as assigned for menu development to customize and provide menu details to meet their needs.Provide quality reviews of recipes for accurate nutrient details.Become an expert and follow data management practices, standards, and procedures to maintain data accuracy and integrity.Maintain confidentiality regarding data contents.Provide project updates to the designated project lead.Let's talk about Qualifications and Experience:
Must be a Chef, CDM (Certified Dietary Manager), RDN, Registered DietitianBachelor’s degree in Nutrition or related. Minimum of 5 years of related experience.Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.