**Job Description** Our employees make a difference every day by providing world-class healthcare. You can make a difference, too! We hire dedicated employees who reflect our diverse community, contributing to our top hospital ranking. We are looking for a caring, diligent, and cooperative Emergency Department Assistant (EDA) to join our dynamic Emergency Services team. The EDA acts as a central point of contact for patients, visitors, and healthcare professionals, aiding in maintaining seamless communication and efficient operations in a fast-paced setting. This position is perfect for individuals who excel in a team environment, appreciate inclusivity, and are dedicated to offering respectful and culturally responsive assistance to all individuals. What will you be doing in this role? + Serve as the department’s front-facing representative, welcoming patients, families, and visitors with warmth and integrity. + Answer and route telephone calls using courteous and effective communication practices. + Facilitate communication via fax, phone, and in-person interactions, ensuring timely and accurate information flow. + Maintain a clean, organized workstation and ensure adequate inventory of supplies and patient records. + Retrieve previous patient visit records and EKGs, and assist with timely follow-up on medical record addenda. + Support physicians, nurses, and other staff with access to computer systems and clerical resources. + Respond to patient call lights and direct requests to appropriate team members. + Monitor and communicate STAT and urgent orders via CS-Link. + Assist with inventory control, ordering patient-specific supplies, and maintaining operational forms. + Act as a liaison for trauma, code white, and critical pediatric cases, ensuring timely interdepartmental communication. + Monitor fax and dictation systems and manage pandemic run sheets. + Perform other duties as assigned to support the department’s mission and patient care goals. **Qualifications** **Education** + **Minimum Requirement:** High School Diploma or GED + **Preferred:** Additional coursework or certification in healthcare administration, medical office procedures, or a related field is a plus **Experience** + **Minimum Requirement:** No prior experience required. + **Preferred:** Two (2) years of experience in a medical clerical or administrative support role, or successful completion of an approved course in hospital clerical responsibilities **About Us** Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. **About the Team** Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most. **Req ID** : 11520 **Working Title** : Nursing ED Assistant **Department** : CSMC 7010002 Emergency Dept Nursing **Business Entity** : Cedars-Sinai Medical Center **Job Category** : Administrative **Job Specialty** : Administrative **Overtime Status** : NONEXEMPT **Primary Shift** : Night **Shift Duration** : 10 hour **Base Pay** : $22.74 - $34.11 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.