**Career Area:** Engineering **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Role Definition** Manages multiple or complex development projects involving multiple functions or sites. **Responsibilities** + Manages broad scope of NPI projects to ensure they are on time, within budget, and aligned with the product strategy. + Assists in defining the product portfolio MGPP and the prioritized NPI projects. + Assists in defining the business case for new projects to ensure alignment with enterprise and EXD goals. + Identifies training needs for NPI team members and initiates NPI-related development opportunities. Provides mentoring for the team if needed. + Builds relationships with other departments (GCI, Business resources, operations, validation, engineering, …). + Manages new product cost and identifies cost reduction opportunities. Identifies trends and areas of focus for continuous improvement. Overall, the role is responsible for the success and management of the NPI programs and therefore must have some expertise/knowledge in each of the different functional areas. The incumbent is also responsible for identifying and finding improvement opportunities that exist across each of the different processes and executing strategies to address them. **Degree Requirement** Degree or equivalent experience desired **Skill Descriptors** **Planning** : Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years), and strategic (3-5 years) planning in support of the overall business plan. Level Working Knowledge: + Contributes to short-term operational plans. + Anticipates and adapts to plan changes. + Monitors progress of work against plan as required to meet objectives. + Reports variances and makes agreed-upon corrections. + Under guidance, develops tactical plan for own direct responsibility. **Products and Services:** Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. Level Working Knowledge: + Obtains information about product and service linkages with other products and services elsewhere in organization. + Researches the target market and how the product and services are sold and delivered. + Explains current status, delivery alternatives, and announced updates to products and services. + Summarizes key features of major products or services in own unit. + Assesses own unit's product alternatives, costs, and pricing. **Quality Management** : Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. Level Basic Understanding: + Explains the purpose and limitations of quality management. + Accesses organizational resources that enable quality management. **Effective Communications** : Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: + Reviews others' writing or presentations and provides feedback and coaching. + Adapts documents and presentations for the intended audience. + Demonstrates both empathy and assertiveness when communicating a need or defending a position. + Communicates well downward, upward, and outward. + Employs appropriate methods of persuasion when soliciting agreement. + Maintains focus on the topic at hand. **Problem Solving** : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: + Identifies and documents specific problems and resolution alternatives. + Examines a specific problem and understands the perspective of each involved stakeholder. + Develops alternative techniques for assessing accuracy and relevance of information. + Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. + Uses fact-finding techniques and diagnostic tools to identify problems. **Customer Service Management** : Knowledge of customer service priorities and ability to utilize tools and techniques for maintaining an environment where all understand, and are committed to providing excellent service to internal and external customers. Level Working Knowledge: + Facilitates the resolution of customer problems, issues, or concerns. + Monitors and reports on delivery of what was promised. + Ensures identification of customer needs and priorities. + Analyzes problem trends and takes steps to avoid recurrence. **Program Management** : Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives. Level Working Knowledge: + Assists in detailed project plans including cost, schedule, and resource requirements. + Participates in planning, estimating, and executing a set of projects. + Follows standard criteria to track project progress and status to ensure they are in line with program objectives. + Coordinates the necessary resources for managing efficient and effective projects within the program. **Posting Dates:** May 16, 2025 - May 22, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .