Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

The North American Multi Unit Pricing Analyst manages a portfolio of multi-unit customers in various market segments through interpreting, analyzing, and implementing pricing contracts and proprietary costed materials, including various components of customer sell price. Responsible for accurately implementing customer pricing and serving as the customer’s point of contact for pricing support. Investigate and resolve customer margin issues via systems and reporting tools to ensure customer profitability.  Responsible for working with vendors in the onboarding process, new vendor lanes, customer pricing contract compliance, bill back discrepancy, and resolution. Strive to uphold and enhance pricing integrity for both internal and external customers.

What you will do:

Customer Pricing and Profitability

Manage the collection, retention, organization, analysis, and implementation of customer and vendor contracts for a portfolio of concepts within multiple market segments

Utilize various pricing systems to implement customer contract pricing

Collaborate with a variety of teams to ensure accurate proprietary material contract costs to manage customer sell price

Collaborate with Capstone to implement proprietary freight costs to ensure accurate freight rates and delivery methods (prepaid, collect, or backhaul)

Oversee contract material expiration utilizing various SAP reports and MACROS

Verify customer pricing and accuracy through internal and external price verifications and audits

Research and resolve cost and pricing discrepancies to ensure accurate margin

Research and execute customer credits when applicable

Calculate and request vendor direct deductions to generate, retain, and recover margin

Provide reporting and data to assist account management in decision-making

Comply with defined best practices and pricing procedures

Subject matter expert for inbound and outbound pricing conditions

 

Customer Sales Support

Primary business contact for customer Leadership, Supply Chain, Purchasing, and Operation teams regarding cost, pricing inquiries, and support

Collaborate with Multi-Unit support team members to maintain business relationships

Ensure all components of customer contracts are accurately in place, e.g. rebates, distribution fees, invoice fees, etc.

Analyze weekly margin report to correct inaccuracies (freight, pricing, agreement, etc.) and communicate with all stakeholders

Participate as a core member in the new customer implementation and exit process

Enforce documented pricing standards and protocols

 

Vendor Management

Build and maintain vendor relationships

Communicate with vendors within Gordon Supplier Plus

Review reporting daily. Collaborate with cross-functional teams to resolve vendor credit and deduction issues

Research and reconcile vendor bill back discrepancies and submit repayment when necessary

Solicit vendor information necessary for creating new vendors and expanding the Gordon Food Service distribution network 

 

Perform other duties as assigned

When you will work: 

Monday through Friday, 8:00am - 5:00pm. 

Hybrid Work Schedule: 4 days in office, 1 day from home

What you'll bring to the table:

Bachelor Degree in Business Management or related field is preferred

Three to five years previous business experience or an equivalent combination of education, training, and experience.  Accounting or finance background preferred

Customer Service - knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Ability to problem solve and develop solutions to a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices

Self Management - self-directed with the ability to deal with competing priorities, repetition, fluctuations in workload, ambiguity, etc.

Attention to detail, problem-solving skills, organizational and time management skills

Excellent written, verbal, organizational, and communication skills

Strong mathematical aptitude

Social perceptiveness skills, being aware of other's reactions and understanding why they react as they do

Negotiation skills and the ability to bring consensus or reconcile differences

Positive attitude, with a commitment to personal and professional success

Ability to accomplish multiple and diverse assignments

Ability to work independently and in a team environment

Ability to refer to policies and practices for guidance

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.  If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. 

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.