WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

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The Hilton London Canary Wharf is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic park and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland. 

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A WORLD OF REWARDS

\n\nHourly rate of £14.07\nFree and healthy meals when on duty\nGrow your Career Personal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nDiscounted dental and health cover\nDiscounted Taxi when public transports stop running\nShort Term accommodation to support your relocation from other area of the UK\nGuest Experience Day 1 night stay with dinner and breakfast after successfully passing probation\nModern and inclusive Team Member’s areas\n\n

 

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What will I be doing?

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A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

\n\nEnsure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments\nDemonstrate a high level of customer service at all times\nAttend appropriate training courses, when required, and assist with the Night Team's training and development efforts\nDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties\nMaximize room occupancy and use up-selling techniques to promote hotel services and facilities\nUse the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy \n\n

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 What are we looking for?

\n\nPrevious experience in a customer-focused industry\nPositive attitude and good communication skills\nCommitment to delivering a high level of customer service\nExcellent grooming standards\nAbility to work on your own and as part of a team\nCompetent level of IT proficiency\nFlexibility to work night shifts\n\n

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 EVERY JOB MAKES THE STAY. 

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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