Night Porter
Hilton
**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s \#2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS\!**
The **Conrad Dublin** is a5\*hotelandpart of the Hilton Luxury Division\. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’\. We areone of the best5\*luxury hotels in the country\.
_“Conrad is Empowering and Bold”_
**Benefits**
Working for Hilton means you arejoining an international company with more than 6200 hotels across the globewithcountless benefits & career development opportunitiessuch as:
+ **Travel** \- Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world\. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym –** a dedicated team member gym with free access 7 days a week
+ **Benekit** – Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** – 30 days holiday \(incl BH\) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** – Paid leave for those that qualify
+ **On shift** – complimentary meals on duty & uniforms provided
+ **Bonus** – Generous bonus scheme based on achievable targets
**The Job Role**
A Night Porter provides consistently\-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage\.
+ Ensure laundry support is provided when required, complete with all wash cycles, folding and storage
+ Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service
+ Ensure that individual customers and Groups receive fast, efficient and friendly service
+ Ensure that either the Head Porter or Concierge Supervisor on duty are kept fully aware of any relevant feedback from either the customers or other departments
+ Ensure messages and faxes are regularly delivered throughout the day
+ Assist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures
+ Ensure the effective handling and storing of long\-term and short\-term luggage for arriving/departing Guests and clients
+ Maintain public areas and all equipment in immaculate condition
+ Communicate with Security regarding any unattended luggage
+ Greet all guests in public areas and rooms in a warm manner
**The ideal candidate should have**
+ A positive attitude and communication skills
+ The ability to work flexible hours
+ The ability to work under pressure
+ The ability to work on own and as part of a team
+ A commitment to respond to Guest requests and deliver high levels of service
+ Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in similar role
+ Previous experience working within a hotel
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Night Porter_
**Location:** _null_
**Requisition ID:** _HOT0BL3C_
**EOE/AA/Disabled/Veterans**
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