Dublin, IRL
5 days ago
Night Porter
**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s \#2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS\!** The **Conrad Dublin** is a5\*hotelandpart of the Hilton Luxury Division\. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’\. We areone of the best5\*luxury hotels in the country\. _“Conrad is Empowering and Bold”_ **Benefits** Working for Hilton means you arejoining an international company with more than 6200 hotels across the globewithcountless benefits & career development opportunitiessuch as: + **Travel** \- Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world\. Plus up to 70 nights of discounts for your Family and Friends + **Team Member Gym –** a dedicated team member gym with free access 7 days a week + **Benekit** – Discounted rates for Conrad Team members across a wide range of retailers + **Development** – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor + **Holidays** – 30 days holiday \(incl BH\) plus long service entitlement of an extra day per year up to a total of 5 additional days + **Maternity & Paternity** – Paid leave for those that qualify + **On shift** – complimentary meals on duty & uniforms provided + **Bonus** – Generous bonus scheme based on achievable targets **The Job Role** A Night Porter provides consistently\-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage\. + Ensure laundry support is provided when required, complete with all wash cycles, folding and storage + Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service + Ensure that individual customers and Groups receive fast, efficient and friendly service + Ensure that either the Head Porter or Concierge Supervisor on duty are kept fully aware of any relevant feedback from either the customers or other departments + Ensure messages and faxes are regularly delivered throughout the day + Assist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures + Ensure the effective handling and storing of long\-term and short\-term luggage for arriving/departing Guests and clients + Maintain public areas and all equipment in immaculate condition + Communicate with Security regarding any unattended luggage + Greet all guests in public areas and rooms in a warm manner **The ideal candidate should have** + A positive attitude and communication skills + The ability to work flexible hours + The ability to work under pressure + The ability to work on own and as part of a team + A commitment to respond to Guest requests and deliver high levels of service + Excellent grooming standards It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + Previous experience in similar role + Previous experience working within a hotel **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Night Porter_ **Location:** _null_ **Requisition ID:** _HOT0BL3C_ **EOE/AA/Disabled/Veterans**
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