WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025,  AS VOTED BY OUR TEAM MEMBERS!

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The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.

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 “Conrad is Empowering and Bold”

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Benefits

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Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:

\n\nTravel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends\nTeam Member Gym – a dedicated team member gym with free access 7 days a week\nBenekit – Discounted rates for Conrad Team members across a wide range of retailers\nDevelopment – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor\nHolidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days\nMaternity & Paternity – Paid leave for those that qualify\nOn shift – complimentary meals on duty & uniforms provided\nBonus – Generous bonus scheme based on achievable targets\n\n

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The Job Role

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A Night Porter provides consistently-delivered exceptional customer service to Guests, especially as service affects laundry and the transferring and storing of luggage.

\n\nEnsure laundry support is provided when required, complete with all wash cycles, folding and storage\nOffer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service\nEnsure that individual customers and Groups receive fast, efficient and friendly service\nEnsure that either the Head Porter or Concierge Supervisor on duty are kept fully aware of any relevant feedback from either the customers or other departments\nEnsure messages and faxes are regularly delivered throughout the day\nAssist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures\nEnsure the effective handling and storing of long-term and short-term luggage for arriving/departing Guests and clients\nMaintain public areas and all equipment in immaculate condition\nCommunicate with Security regarding any unattended luggage\nGreet all guests in public areas and rooms in a warm manner\n\n

 

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The ideal candidate should have

\n\nA positive attitude and communication skills\nThe ability to work flexible hours\nThe ability to work under pressure\nThe ability to work on own and as part of a team\nA commitment to respond to Guest requests and deliver high levels of service\nExcellent grooming standards\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience in similar role\nPrevious experience working within a hotel\n