Join City Wide Facility Solutions in Southwest Los Angles as a Night Operations Manager and oversee the nightly execution of janitorial services across multiple sites and recruitment of new vendors and contractors. This role is perfect for those with a background in janitorial operations, who excel in ensuring compliance and maintaining high standards of cleanliness and client satisfaction. Why Join City Wide? + Critical Leadership Role: Directly influence our operational success by managing and ensuring compliance with janitorial contracts during the night shift. + Dynamic Work Environment: Manage a variety of sites, interacting with different teams each night, ensuring that operational standards are met consistently. + Career Growth: With City Wide's commitment to internal promotion and professional development, your career trajectory has substantial room to advance within our organization. Key Responsibilities: + Contract Compliance and Quality Assurance: Ensure that all cleaning crews adhere to contractual obligations by conducting regular site inspections and audits. + Team Coordination and Training: Direct and train night-time cleaning crews, providing them with the guidance needed to meet and exceed our service standards. + Operational Planning and Workload Management: Help workload the building by assessing needs, scheduling tasks, and allocating staff effectively to ensure efficient operation and compliance with service standards. + Problem Resolution: Address and resolve any issues or complaints from clients promptly, maintaining high client satisfaction. + Operational Reporting: Maintain diligent records, including nightly recaps and compliance reports, to ensure all tasks meet our strict guidelines. + Sourcing and Recruitment: Search and recruit new building maintenance contractors to join our approved vendor list We Offer: + Competitive pay, bonus and commission package, and benefits. + Opportunities for professional growth within a supportive company culture. + Training and development programs tailored to enhance your leadership and operational skills. Metrics for Success: + Conduct 1-3 inspections per account each month to ensure compliance. + Resolve any complaints or requests from clients within 24 hours. + Ensure all morning inspection tasks are closed within 48 hours. + Achieve 100% on sending nightly recaps to document activities and compliance status. Become a pivotal part of City Wide Facility Solutions by ensuring our standards are upheld every night. Apply today and step into a role where your expertise in janitorial services and commitment to excellence will be highly valued and rewarded. Requirements + High school diploma required or equivalent experience in commercial janitorial services industry. + Three years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations. + Proven experience in janitorial supervision, with a strong focus on quality control. + Excellent leadership and time management skills. + Familiarity with cleaning equipment and technologies. + Ability to work independently and make informed decisions. + Bilingual abilities are advantageous but not required. + Strong planning, organization skills, and attention to detail. + Excellent communication and interpersonal skills. + Must be innovative and strive for continuous process improvement. + MS Office, Internet skills required We believe character and attitude is a much more effective indicator of success in this role than any kind of prior experience. If you are trustworthy, energetic, and detail-oriented, we would love to have you join us in building our team together. Bilingual in Spanish is a must, and previous experience managing contractors / vendors are helpful. Benefits + Paid Training + Car Allowance + Company cell phone + Dental & Vision options + Life Insurance + Health Insurance + Paid Vacation Accrual