About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A contemporary business hub with the highest standards of innovative hospitality. At the heart of Silicon Valley, experience a first-hand connection to the region’s tech legacy, sports and music venues and discover local adventures blended with artful sophistication. Four Seasons Hotel Silicon Valley brings an inventive approach to creative events, seasonal pop-up experiences, lifestyle facilities and culinary craftsmanship that culminate in the ultimate urban getaway.

Four Seasons Hotel Silicon Valley is proud to provide our guest the highest standards of luxury and personalized service. At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Opportunity:

Four Seasons Hotel Silicon Valley is currently looking for a Night Manager.

Essential function of the job:

Responsibilities and essential job functions include but are not limited to the following: 

Acting as manager on duty for the Hotel during the overnight shift; overseeing all overnight staff, managing the front drive, guest related resolutions, problem-solving, special requests and any other inquiries that may ariseEnsure all employees perform assigned tasks and coordinate Front Office communication with other departmentsKeep overnight staff informed of nightly activities, group and VIP arrivals and in-house as well as special requests Handle any emergencies or incidents that arise during the overnight shiftTakes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not availableMaintain accurate records of all incidents and communicate any issues to the appropriate partiesProcess all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and proceduresPerform night audit, ensuring accuracy and completion on timeDeliver any financial reports as requiredEnsure timely compilation Front Office report and Morning Operational Meeting PresentationGenerate and upload the daily and weekly reportsComplete and verify all audit paperwork and shift reportsMonitor inventory and restock supplies as neededRequired to conduct a formal pass on to the relieving manager in the morning and assist with Morning Meeting when neededAssist in conducting performance evaluations and disciplines staff when neededOther duties /projects as assigned

Qualifications and Skills:

2-3 years of luxury hotel experience in a supervisory or management role of Front Office or Rooms DivisionMust be flexible with schedule – Able to work weekdays, weekends, and holidaysRequires reading, writing and oral proficiency in the English languageMust provide work authorization document - proof of eligibility to work in the United States of America

What to Expect:

Salary Range: $75K to $80K Be part of a cohesive team with opportunities to build a successful career with global potentialFully paid for medical, dental, and vision insurance for employee and plus oneHoliday, vacation, and sick pay401k participation with a company matching programComplimentary stays at Four Seasons worldwide (subject to availability)Free employee meals prepared by the culinary teamComplimentary dry cleaning of employee uniformsFree employee parking

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf