Job Description

NHS Co-ordinator Lead

Location: Fulwood Hall Hospital, Preston

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:

Fulwood Hall Hospital was opened as a purpose built facility in 1986. In 2009 the hospital completed a £9m pound investment to refurbish and expand the site, making it the largest independent hospital in Lancashire and one of the largest in the north of England.

The hospital has six consulting rooms supported by a fully equipped outpatient treatment room, a pre-assessment unit for screening and assessing patients prior to surgery as well as modern imaging facilities and a brand new physio and sports therapy department including gymnasium.

The role:

We are looking for an enthusiastic, professional individual with excellent organisational skills to join our team. Working as part of the NHS team, the role will include the management of NHS referrals and waiting lists, preparation of outpatient clinic lists, and dealing with queries regarding NHS referrals.

Responsibilities include:

Ensuring relevant SOPs, Guidelines and Process Flows are implemented, maintained and monitored

Supporting the administration teams to achieve the company objectives and key performance indicators

Working closely with the Business Relations Manager

Providing internal e-RS training with the support from the Head of Primary Care Services

Arranging and chairing weekly e-RS utilisation meetings including weekly review of current waiting times against competitor hospitals and Future Slot Utilisation Report

Monitoring the Maxims Referral Worklist for any DummyICAB patients and investigate/action as required on a daily basis.

What you’ll bring with you:

Hospital or medical administration experience

A warm, considerate and empathetic character

The ability to make decisions and use your initiative

Strong communication skills

Passion to deliver excellent care in a rewarding and what can be emotionally challenging environment

A flexible and positive attitude

Knowledge of Excel

A knowledge of the NHS eRS system would be advantageous

Benefits:

25 Days Leave + Bank Holidays

Private Pension where Ramsay will match up to 5% after a qualifying period

Flexible shift patterns available where possible

Enhanced Competitive Parental Leave Policies

Private Medical Cover with option to add partner & dependants

Life Assurance (Death in Service) x3 base salary

Free Training and Development via the Ramsay Academy

Free Parking on site

Subsidised staff restaurant

Concerts for Carers

Employee Assistance Programme

Cycle2Work scheme available, in partnership with Halfords

The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. 

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. 

We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. 

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.