Job Requirements: + Candidate must possess good time management skills to properly manage operations duties and other task that will assist in the optimization of the Network Security team + Drive for results + Ability to grasp complex issues to arrive at optimal solutions + Strong ethics and integrity + Flexible to changing needs of customer , account and team + Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus. + Mid-level experience and proved knowledge in at least 3 of different network security products likes Firewalls (Watchguard, Cisco, Checkpoint, Palo Alto, Juniper, SonicWALL), Content Filtering (Cisco Umbrella, Bluecoats, Websense, McAfee Web gateway) and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort) Basic Qualifications: + Strong working knowledge of Cisco Firepower ASA and FTD. + Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) + Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory. + At least 2 mid-level certification in Network security from any of the vendors like Cisco, Checkpoint, Juniper, McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc) - Clear understanding of Windows and Linux operating systems + 6+ years of network troubleshooting experience and at least 2 years Network Security administration and design experience + Bachelor’s degree or equivalent experience. \#INDICS