We are looking for a skilled Network Security Device Engineer – L2 to manage, monitor, and support critical network security infrastructure. The role involves hands-on configuration and troubleshooting of firewall and WAF technologies, ensuring consistent performance and security of the environment.

Key Responsibilities:

Configure, monitor, and manage FortiGate and Palo Alto firewalls Administer and support Web Application Firewalls (WAF), with a focus on F5 WAF Conduct daily, weekly, and monthly health checks and status validations of security devices Perform updates, upgrades, and troubleshoot network security issues independently Manage incidents and service requests using ticketing systems like Symphony or Jira Coordinate with OEMs, vendors, partners, clients, and internal teams for issue resolution Maintain accurate documentation of activities and ensure timely updates of tickets Contribute to root cause analysis and participate in continuous service improvement initiatives

Required Skills:

Minimum 6 years of experience in network security device management Strong practical knowledge in configuring and troubleshooting FortiGate and Palo Alto firewalls Experience with F5 WAF or equivalent WAF technologies Familiarity with enterprise ticketing tools such as Symphony and Jira Solid troubleshooting, diagnostic, and analytical skills Ability to work independently with minimal supervision