Education Qualifications
Bachelor's Degree Information Technology, Engineering or similar field required 

Work Experience
A minimum of 3 years' progressive experience in a related field required

Other Work Experience 1 year direct work experience in a project management capacity. 3+ years hands-on experience configuring and troubleshooting issues on a Cisco network. Experience at working both independently and in a team-oriented, collaborative environment is essential with the ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.


Travel Requirements
None

Knowledge, Skills, and Abilities Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions. Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards. Identifies documentation needs and develops technical reference documentation in accordance with standards and styles. Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate. Serves in a "player coach" role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems. Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends. Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly. Ability to read engineering drawings such as rack elevations and cable run list schematics, detailing all connections (Example: power, data networking and storage) Knowledge of industry standards and best practices for structured cabling systems using various cable types Knowledge of data center electrical requirements and conversions (i.e. Kilowatts, Amps, phases, UPS, etc.) Familiarity with design fundamentals, and initial setup and configuration tasks associated with the build-out of VMware vSphere solutions. Understanding of server platforms Proficient understanding of hardware platforms, such as HP Blade chassis, and HP standalone servers, Cisco UCS B and C series, Cisco WAVE and WAS. Familiarity with Local and Wide Area Networks and Data Communications Solid understanding of current data center and network technologies that are commonly running as part of the IT infrastructure for Fortune 500 companies. Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment Familiarity with Cisco Unified Communication Manager based on department needs - configuration, installation and troubleshooting (CUCM, CTS Manager, Interoperability, MCU, Device registrations, SIP and H.323). This role includes assignment of work for specific WWT customers. Some customers have specific on-boarding requirements, including background check and drug testing requirements that go beyond WWT's requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Licenses and Certifications
CCNP - Cisco Certified Network Professional preferred


Physical Demands Sitting: Frequently Standing: Constantly Walking: Frequently Stooping, kneeling, crouching: Frequently Reaching 30" to 72": Constantly Eye/hand coordination: Constantly Lifting (up to 50lbs): Frequently Lifting Overhead: Occasionally Carrying: Frequently Twisting/Turning: Frequently Fine Motor Coordination (keying, labeling): Occasionally Fine Motor Coordination (pinch, tool use, stripping wire): Frequently Fine Motor Coordination (pick & place small parts): Constantly Gripping/Grasping: Frequently Climb (more than 2 steps): Occasionally  Working Environment Work near moving machinery: Constant Fumes or airborne particles: Frequent Toxic or caustic chemicals: Frequent Risk of electrical shock: Frequent Extremes: heat (non-weather): Occasional

Is this role an individual contributor or does it have direct reports?
Individual Contributor

Level of Autonomy
Works with minimal direction toward predetermined long-range goals. Acts independently to determine methods and procedures on new or special assignments. Determines and pursues courses of action essential in obtaining desired results. Takes calculated risks.

Compensation/ Benefits

 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $59,600-75,000 a year. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

 

 

 

 

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