At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Responsible for the Operations & Maintenance and Restoration of Access Network Equipment w/c includes Wireless, Wireline, Data and Transmission.

Duties and Responsibilities

Availability Management

Conduct preventive and corrective maintenance of telecom equipment of Wireless/Wireline/Transmission equipment(s) thru streamline

Supplier Management

To direct, supervise, and monitor progress of suppliers and/or third party contracted services ensuring SLAs are met for optimum services availability for our customers

Conducts audit of PAT/HAT/SAT of new telecom equipment. Callout major defects and escalates to acceptance governance based on design vulnerability, I2E closure issues

Incident and event Management

To act, correct and close a service restoration as quickly as possible and minimize the adverse impact to the business operation SLAs

To act and close field work orders requested by other groups on a daily basis

Assess and endorse to SLIMs site issues (Access, rental, electric bill, etc.) and raise/initiate SRW/SMW on site(s) with unresolved issues with Access and Lessor request to relocate site

To act and lead on assigned task by IS (ad hoc, special projects, etc)

Site and database Management

Ensures updated inventory of equipment on hand

Updating of site information such as; BOP, Network Topology, 2Mb plan, Site Address, project SHIFT, etc.)  

Site owner of Wireless/Wireline site(s), ensure that site is within the agreed “installation standards of GT”

Spares and resources Management

Request spare and ensure timely return of faulty modules to the spare management team

Ensures proper handling of tools provided by the company adhering to periodic maintenance / calibration cycle, repair and guidelines for safe keeping and usage

Telecom service continuity management

Participate in BIA BCMS (Business Impact Analysis) exercises and ensure updates in GT CMDP portal

Administrative duty. (Timely filing of OTs, VL/SL, Dash, BTTAs, Streamline, etc)

Attendance and practicum of training for skills upkeep and culture building.

Ensures technical skills learning is of actual use and realized

Practice EDL (Everyday leadership), soft skills learning module and other developmental activities

Attend globe initiated CSR activities

Work Experience

At least 2-year experience in Telecom or with Telecom related course (BSECE, BSCOE, BS EE)

Level of Knowledge

Bachelor’s Degree of any related field of study

Licensed ECE, EE, ComE or 2-year experience in Telecom

Competencies

Telecom Operations and Maintenance

Project implementation

Site Administration

Communication Skills

Driving Skills

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.