Network Operation Center (NOC) Engineer **General Information** Req # WD00085131 Career area: Information Technology Country/Region: Malaysia State: Selangor City: Petaling Jaya Date: Thursday, July 31, 2025 Working time: Full-time **Additional Locations** : * Malaysia - Kuala Lumpur - Kuala Lumpur * Malaysia - Pulau Pinang - Butterworth * Malaysia - Johor - Johor Bahru * Malaysia - Pulau Pinang - George Town * Malaysia - Selangor - Petaling Jaya * Malaysia - Selangor - Selangor Darul Ehsan **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Summary-** Assist in maintaining enterprise network. Participate in cloud resource deployment, monitoring, and basic operations to ensure stability of business-critical cloud infrastructure. **Key Responsibilities:** + Provide network support and troubleshooting services covering technologies including but not limited to-Routing/Switching/Wireless/Security: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5. + Analyze and diagnose network/performance issues, propose technical solutions; investigate root causes and develop improvement plans. + Coordinate with service providers (hardware vendors, global carriers) for joint troubleshooting and issue resolution. + Conduct regular health checks for network devices and documentation. + Implement network change requests following standardized procedures to meet business requirements. + Develop and maintain network operation procedures and Standard Operating Documents (SOP). + Provide 24/7 global network support through shift rotations. **Education and Experience:** + Bachelors degree in Information Technology, Networking or related discipline. + Minimum 3 years in network operations. + In-depth knowledge of TCP/IP, LAN/WAN, OSPF, BGP, firewalls, IPSec VPN, QoS, WLAN, DHCP, DNS, load balancing, CDN. + Hands-on experience with network devices: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5 + Strong analytical and communication abilities (Mandarin& English). + Proactive attitude and passion for network operations. **Certifications:** o CCNA or equivalent (mandatory) o CCNP or equivalent (preferred) **\#SSGNOVA** **Additional Locations** : * Malaysia - Kuala Lumpur - Kuala Lumpur * Malaysia - Pulau Pinang - Butterworth * Malaysia - Johor - Johor Bahru * Malaysia - Pulau Pinang - George Town * Malaysia - Selangor - Petaling Jaya * Malaysia - Selangor - Selangor Darul Ehsan * Malaysia * Malaysia - Johor , * Malaysia - Kuala Lumpur , * Malaysia - Melaka , * Malaysia - Pulau Pinang , * Malaysia - Selangor * Malaysia - Kuala Lumpur - Kuala Lumpur , * Malaysia - Pulau Pinang - Butterworth , * Malaysia - Johor - Johor Bahru , * Malaysia - Pulau Pinang - George Town , * Malaysia - Selangor - Petaling Jaya , * Malaysia - Selangor - Selangor Darul Ehsan