Network Lead, IT, South Korea At AIG, we are reimagining the way we help customers to manage risk. Join us as a Network Lead to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance. How you will create an impact The Network Lead is primarily responsible for Korea Datacenter operations, including enterprise network, voice, and storage infrastructure. The role requires hands-on experience with enterprise networks and strong troubleshooting capability to identify and resolve root causes for various infrastructure-related incidents.The candidate will collaborate with internal teams and stakeholders to improve infrastructure availability and performance, while ensuring alignment with global architecture and compliance standards. What you’ll need to succeed Key Responsibilities, include but are not limited to: + Provide overall leadership part of datacenter operation team. + Management experience of global enterprise network. + Management experience of IT security devices. (PaloAlto, DMVPN, Panorama etc..) + Management & operation experience of IP Telephony network. + End point machine related knowledge (SCCM, GPO, AD, exchange etc. ) + People management experience to control service desk and ITO members. + Responsible for monitoring all of network for make stable operation. + Has the ownership and Co-work with other team member to complete the project successfully. + Co-work with Global network team for AIG network change and new implementations. + Strong working knowledge and troubleshooting capability for Voice systems and Networks devices. + Planning capability for Architecture design on Infrastructure involved. + Regularly performance check of network and storage equipment. + Periodically performance reporting and activities of network, storage and leased line incident. + Leased line bandwidth usage check and status monitoring. + Performance management of datacenter team. + Define, implement and monitor Network KPIs in alignment with the overall Infrastructure Operational Plan. + Keep activation to remediate of existing vulnerability point and enhancement it. + Configure hardware, peripherals, services, settings, storage, etc. in accordance with standards and project/operational requirements. + Install and configure network equipment such as supports infrastructure applications. + Allocate new LUN in order to business requirement in storage equipment. + Efficient operation of storage LUN size & design. + Repair and recover from hardware or software failures. + Periodical upgrade and configure system software that supports infrastructure applications or other applications per project or operational needs. Required Skills/ Experience/ Qualifications: + Deep understanding of enterprise network architecture and datacenter operations. + Experience with dynamic LUN assignment, SAN configuration, and storage recovery procedures. + Hands-on experience with Layer 2/3 switching, firewall, DDoS, WAF, and VPN configurations. + Familiarity with enterprise tools such as Cisco ACI, Panorama, DNAC, or similar platforms. + Experience in root cause analysis, system health-checks, and recovery for voice, network, and storage. + Strong knowledge of network protocols and configuration layers (L2, L3, L4). + Proficiency in interpreting business requirements into infrastructure solutions. Management experience: + Management of enterprise network vendor’s equipment (Cisco, Arista, Juniper etc..) + Coordinate cross-functional efforts during network design, deployment, and troubleshooting. + Support internal audit and compliance efforts related to network infrastructure. + Ensure effective communication with stakeholders, both technical and non-technical. + Review and maintain vendor performance in line with agreed SLAs. + Support project planning, task prioritization, and status reporting for network-related activities. Other relevant skills: + ITIL-based service operations and policy creation + Technical documentation and RFP/proposal review + Datacenter management and relocation experience. + Configuration, capacity and availability management + Incident, problem, and change management + Understanding of security fundamentals, good practice and industry requirements + Critiquing of complex technical designs and proposals + Certifications are desirable – Cisco, EMC, PaloAlto + ITIL Manager-level certification is preferred + IT working experience in the finance industry. Ready to take your career to the next level? We would love to hear from you. #LI-SK1 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: IT - Information Technology AIG Korea Inc. (South Korea)