What success looks like in this role:

Oversees Network Engineering processes and teams with a focus on fostering a culture of accountability, collaboration, and innovation. Provides clear direction, mentorship, and career development opportunities to team members.Ensures company network infrastructure—including voice, video, data, and administration—operates as designed and in alignment with established key performance indicators (KPIs) and organizational goals.Provides strategic leadership by developing and maintaining a long-term vision and roadmap for network architecture, ensuring scalability, resilience, and alignment with enterprise business strategy.Assigns, manages, and performs project work, including defining scope, scheduling, resource allocation, budgeting, and outcome measurement. Encourages transformation through automation, process improvement, and adoption of emerging technologies.Drives team engagement by promoting open communication, recognition of achievements, and continuous improvement practices that enhance both performance and employee satisfaction.Provides documented service and support that emulate a consistent, standards-based framework, ensuring adherence to compliance, regulatory, and security requirements.Ensures provision of day-to-day support for assigned network elements and components through proactive incident and problem management, while cultivating a high-performance service delivery culture.Audits newly installed equipment, capacity, configurations, and hubs for conformance with company standards and best practices, using these audits as opportunities to coach and guide teams on performance excellence.Identifies performance bottlenecks and develops data-driven recommendations to improve service reliability and efficiency. Leads the implementation of solutions, ensuring delivery in accordance with technical, cost, resource, and performance management requirements.Ensures effective configuration and release management practices are in place, while driving transformation toward greater automation and self-service capabilities.Operates in a transparent manner, providing services consistent with approved service level agreements (SLAs), while reporting performance metrics and outcomes to leadership and stakeholders.Implements performance management frameworks by setting team and individual objectives, monitoring KPIs, and holding regular reviews to ensure continuous improvement and alignment to business outcomes.Acts as a change leader by managing organizational transformation, ensuring that teams adapt successfully to evolving technology, customer expectations, and business priorities.

You will be successful in this role if you have:

A degree in a technology-related field.6-8 years of relevant experience.Advanced proficiency in English.

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