Work Experience

Job Requirement:

Knowledge on ITIL framework;Technical ability to provide 1st level network monitoring;Technical ability to provide basic fault finding and fault escalation;Good understanding of incident management activities;Good ability to follow and documented operational processes;Basic understanding of Ethernet, Spanning Tree, TCP/IP, Routing (RIP, EIGRP, OSPF, BGP);Basic understanding of IOS and CatOS;Experience with ticket management and change request management systems;Experience with network monitoring / management tools/ analysis tools;Experience with liaising with carriers and vendors for faults; andGood communications and interpersonal skills. Day-to-day maintenance and backup. SLA Maintenance/ Management, monthly Uptime reports, bandwidth utilization reports & interface utilization/reporting of all the devices. Trouble shooting and debugging of Network and Application access issues.Incident management. Submission of periodical reports on the performance of the equipment’s and its review.SLA maintenance/management, daily, weekly, and quarterly interface utilization report, hardware report etc.Open for 24*7 Shift.

Qualification: B.E / B.Tech. / MCA with CCNA or equivalent certification

 

Desired Experience:

 

Any Technical Graduate with hands on experience with networking, routing, switching is necessary with minimum 2+ years of experience.Network engineer with basic networking technology skills; Good understanding of cross platform technologies; and should be familiar with Cisco based technologies and products. (working hours 24x7, shift based)