Job title: Network Engineer
Work Location: Ultra Lag
Experience:  At least 2 years working as a Network Engineer
Education Qualification:  High School Diploma or above

Roles and Responsibilities:

Troubleshoot/Diagnose all Level 2 issues from the customers and drive satisfactory resolution of the issues. Troubleshoot Product Codes and Configuration issues. Ensure On-Time escalation to L3 and Engineering(R&D) teams Ensure consistent customer satisfaction. Document all communication with customers in the CRM Notify/Discuss with L2/TL/Manager on Tickets that require assistance. Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC. Plan and constantly work on upgrading tech and product expertise. Contribute to the knowledge base/ Tech Forum

Required Skills & Desired Skills:

2-3 years of experience as a network engineer Advanced English level (B2+/C1) Proven work stability

Technical skills:

Bridging and Switching Concepts, LAN Technologies such as TCP/IP Ethernet – CSMA/CD STP, RSTP, MSTP, VLAN tagging Good Knowledge in Routing concepts, with Good knowledge in Routing Protocols like: RIP, OSPF, IGRP, EIGRP, BGP VoIP knowledge SIP, H323 (Good to know) Wireshark (Good to know) Linux (Good to know) Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Do you have an advanced English level (C1)?(Required)YesNoHave you completed the following level of education: High School Diploma?(Required)YesNoAre you experienced in troubleshooting Layer 2 issues such as VLANs, STP, or Ethernet-related problems?(Required)YesNoAre you familiar with switching protocols such as STP, RSTP, or MSTP?(Required)YesNoHave you ever used tools like Wireshark for network packet analysis?(Required)YesNoDo you have experience working in a Linux environment?(Required)YesNoWhat are your salary expectations?(Required) Current Location(Required) Candidate Legal ID(Required) How did you hear about our company?(Required)FacebookInstagramJob PortalsLinkedIn AdvertisementEmployee ReferralJob FairUniversity/CollegeOur Careers WebsiteOtherPlease select one of the following options:Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.Other (please specify)(Required)

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